Outcome Based Management

D 10. How Do you Tell your Performance Story? Introduction to the Concepts and Practices of Performance Measurement

Level: Intermediate / Advanced

All funding bodies have moved or are moving to Outcome-Based Performance Management. But what does that mean for how you manage, deliver and report on the performance of your settlement programs?

Using a combination of lecture, case study, group work and facilitated discussion, this intensive workshop will:

  • Share the fundamentals and increase your knowledge of Outcome-Based Performance Measurement:
  • Logic Model (inputs-activities-outputs-outcomes)
  • Performance indicators and reporting “telling your performance story”
  • Continuous Improvement and Integrated Management principle
  • Explain how government bodies are using Performance Measurement (both internally and with service deliverers)
  • Discuss why a non-profit agency MUST use this methodology to remain competitive, and provide you with practical tools to get started
  • Explore how this might change the way your program is delivered

For Program Directors, Managers and Frontline workers alike, this workshop explores the opportunities and the challenges of applying outcome-based methodologies to the non-profit sector and to settlement programs specifically. Participants will leave with a good understanding of Outcome-based Performance Measurement and a step-by-step guide outlining how to apply the methodology to their program.

Sarah Delicate, BBMD Consulting Inc. is a both a renowned and seasoned management consultant with extensive experience working with non-profit organizations and all levels of government, including most provincially and federally funded employment programs. Her high-energy, dynamic facilitation style and results orientation guarantees that all participants leave feeling invigorated, well challenged, and ready to hit the ground running (really practical tools).

OCASI Spring 2010 Professional Development Conference Needs Assessment Survey and Call for Advisory Committee members

Mark your calendars!
Pending funding approval, the OCASI Spring 2010 Professional Development Conference will take place on May 12-14, 2010 at the Nottawasaga Inn, Alliston, Ontario.
We would appreciate your contribution. You can participate by completing the Training and Professional Development Needs Assessment Survey. Besides, you can also become a Professional Development Conference Advisory Committee member, or [...]

Fall 2009 PD Presentation Materials - On Line Now

We attempt to collect as much of the presentation materials of Fall 2009 PD conference as possible.
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The Ontario Council of Agencies Serving Immigrants is supported by its members and these funders:

Paulina Maciulis
Conference Coordinator
416.322.4950 x225
pmaciulis@ocasi.org

Annie Zhang
Events Coordinator
416.322.4950 x.257
azhang@ocasi.org