Click Here: Using New Media Technologies with Our Newcomer Clients
Online communications are having an incredible impact on society and how we get and use information in our organizations. From YouTube and Facebook to wikis and blogs, online communications are having an incredible impact on society and how we get and use information in our organizations. But what do they really do? How can we use them? Should we be using them? Our clients, volunteers and leaders are often amongst the most sophisticated users of technology, and have expectations about being able to communicate with us quickly and easily. How do we reach out to them with information in ways they can use? How do we share information inside our offices and within the Settlement Sector to improve services or advocate for clients? This session will answer some of these questions by looking at emerging trends and demonstrating best practices for online information sharing using simple internet tools. Come and discover some new free sites and resources that can help your work and find out how easy Web 2.0 technologies can be.
Marco Campana, Online Capacity Development Coordinator with OCASI, has over 10 years experience in the non-profit sector, working with a number of organizations in Kitchener and Toronto. His focus has been on immigrant employment, Information and Referral Services and using the internet to serve newcomers. Marco believes that technology is valuable when it serves to enhance our work with clients and that newcomers should be able to access services with more choice, in a way that meets their needs and situation.
Christopher Wulff was the Information Technology Facilitator for OCASI where he worked with the sector to improve the efficient and appropriate use of technology tools. Last year, he worked primarily on the Sectoral Database Initiative and increasing capacity on information management structures. His background is in communications and new media which he studied at Queen’s University. Christopher developed a real interest in sharing information on settlement while working at a frontline agency in Kingston - work which he continued at OCASI. Presently he works as a Communications Officer with the Community Social Planning Council of Toronto.
